We also offer video assistance. For a small fee (payable through Paypal), one of our technicians will examine photos or video you send us or even Skype with you to diagnose a problem. They will walk you through any repair, unless it is something they feel must be handled on site. Sometimes it just takes a little extra expertise to save you a huge bill. We will get back to you within 24 hours to set up the Skype appointment.
Diagnosis through email with photos/video: $25 (Response sent within 24 hours).
Diagnosis with Skype: $50 per video service call (up to 30 minutes).